Racecourse Crescent

With multiple buildings left at different stages of construction, McPhillips carried out comprehensive dilapidation surveys — room-by-room photographic documentation across every house — to establish a baseline and schedule the remaining first-fix-to-completion works across plumbing, electrical, plastering and finishing. Provisional cost estimates had to be developed for unknown elements where the original contractor's information was unavailable, partial scaffolding required careful removal, and civil engineering formed a significant part of the outstanding scope.

Throughout, deliveries and vehicle movements had to be coordinated through a busy residential area while maintaining public access to Monkmoor Recreation Ground and managing local resident concerns following the earlier delays.

Close liaison between McPhillips, STAR Housing and Shropshire Council enabled quick, joint problem-solving. Additional space was rented on the adjacent Shrewsbury Town Council car park for site accommodation and materials storage, the site was securely hoarded with controlled access, and a full-time banksman managed traffic on the Monkmoor Recreation Ground access road.

A collaborative project-management model proved central — regular site meetings and joint problem-solving between STAR Housing and McPhillips, supported by an integrated team of contracts manager, contracts director, site manager, development manager and site agent. A comprehensive stakeholder-engagement plan kept local residents and recreation-ground users informed, deliveries were scheduled to avoid peak times, and detailed first-fix-to-completion mapping across every trade — with NHBC certification and building-control sign-off prioritised — kept the 28-week completion on programme.

Early engagement got the stalled scheme back on track, delivered on time and on budget. NHBC certification was completed, providing the 12-year insurance cover required for social housing, and building-control sign-off confirmed full regulatory compliance for handover to the housing association.

Housing-association handover standards were met — enabling immediate rental advertising via the Home IT platform — and Homes England funding was secured for additional project costs, reflecting funder confidence in the collaborative approach.