DRIVE-THRU COSTA COFFEE, LUDLOW

McPhillips was the principal contractor for the delivery of a drive-thru Costa Coffee on the outskirts of Ludlow.

The project is located alongside a Sainsbury’s supermarket at Rocks Green, also delivered by McPhillips four years ago.

Taking just six months to complete, the 1,800sqft project features parking for 30 cars including four EV charging points, acoustic screening and the installation of an attenuation tank to manage rainwater.

Challenges

The key challenge faced during the project was one of logistics, due to the constraints of limited space on a small site.

Major logistical constraint: No spare land available for compound setup, parking, or welfare facilities due to small site footprint

Strategic sequencing required for deliveries and construction phases to minimise site disruption, with careful planning of task order and timing.

Attenuation tank installation: Large underground storm water management system using plastic crate-like structures beneath car park to control water flow and prevent flooding – required completion before steel erection due to crane access needs

Sustainable drainage integration: Specialised planters work alongside attenuation crates to meet planning criteria for storm water management and flood reduction

Solutions

Strategic planning: The team developed a detailed plan to manage the limited space effectively. This involved scheduling deliveries and construction activities in a logical order to minimise disruption on-site.

Use of a compound: Although there was no spare land for a traditional compound, the team set up a small compound at the end of the site to facilitate operations and manage materials.

Prioritisation of key tasks: The team identified the most disruptive tasks and prioritised them early in the project. This included the installation of the attenuation tank beneath what would be the car park so needed to be completed before all other construction activities could proceed.

Collaboration with suppliers: By coordinating closely with local suppliers for materials, such as stone and concrete, the team ensured timely deliveries and minimised transportation issues.

Site manager Mike Robinson said: “This project was a testament to our careful planning and coordination, as we navigated significant logistical challenges on a small site.

“The limited space required us to think critically about the order of operations, ensuring that we completed the most disruptive tasks early on. By collaborating closely with a local supply chain, we were able to source materials such as stone and concrete from nearby suppliers, which not only facilitated timely deliveries but also supported the local economy.

“This approach allowed us to maintain our schedule while adhering to the client’s specifications, ultimately delivering a successful project on time and within budget.”

Testimonial

Mark Bennett, agent for the client, said: “We were happy with McPhillips’ co-operative approach and ‘Can Do’ mentality when constructing the Sainsburys project, so it was natural to work in partnership with McPhillips again on the adjacent site for the Costa Drive Thru.

“The Costa development was a tight site, but McPhillips managed to deliver a good quality scheme the both the Developer and Tenant are pleased with, on time and on budget.

“I hope to have the opportunity to work with McPhillips on other future schemes.”

Testimonials

"The site manager and assistant site manger did a fantastic job on the scheme, they were friendly, reliable, professional and their experience on managing the subcontract labour and technical ability was second to none."

Ian Lowe, BIT Group

"McPhillips (Wellington) Ltd undertook the construction of a recent public realm scheme in Shrewsbury, they provided traffic and pedestrian management to manage the construction of the scheme in a busy urban area, with high pedestrian footfall. All civils and re-paving works were completed to a high standard and in a tidy, productive and efficient manner. They were able to engage with Shrewsbury BID to aid in the planning of events, as well as liaising with local businesses and shops to minimise impact. They worked effectively and efficiently to complete works to the accepted programme and administered the contract well using web based management systems. There were good working relationships between all parties, and their on-site management of personnel was excellent."

Scott Hughes, WSP

"McPhillips were good to work with and they were always keen to resolve any issues or complications which obviously occur on such a large and complex project, probably the biggest S278 Worcestershire has ever dealt with."

Sally Everest, Worcestershire County Council

"Having been the first time we have used McPhillips as a main contractor we have been impressed at the ease at which we have developed a good working relationship to enable the project to be maintained to timeline and budget incorporating both additional work items and some more unusual occurrences on-site."

Richard Allen, London & Cambridge Properties

"We will most certainly use McPhillips again and we will have no hesitation in recommending you to other schools and colleges."

Sheena Hodgson, The Westwood Academy

"The site delivery team were extremely helpful. The site was clearly always orderly, fully resourced and well managed throughout. The workmanship was of the highest quality and the project was delivered on-time and within budget providing The Wrekin Housing Trust with a facility of which we are justifiably proud. Overall WHT is more than happy with McPhillips’ performance on Oakwood and wouldn’t hesitate to work with them again in the future."

Karen Lloyd, The Wrekin Housing Trust

"I will have no hesitation in employing McPhillips on other projects and therefore look forward to working with you again; it was a pleasure working with you and your team, demonstrating a positive approach throughout the project."

Mike Steele, Birmingham City Council

"The quality of the work provided is always of a high standard and every effort is made to accommodate the needs of businesses and residents impacted by the work. With regard to project management, I found the management team and site staff to be amenable at all times. I would highly recommend McPhillips to be considered for any highway regeneration projects or similar works."

Steve Hollins, Telford & Wrekin Council

"McPhillips carried out work for Adams’ Grammar School between May and September 2013. They did so under some stringent conditions imposed by the school and performed admirably to meet significant deadlines. Their work on site was also very impressive; their site manager was most professional and worked seamlessly with our own employee when there needed to be alterations/modifications. They worked very easily around children and kept an appropriate distance from our own work. When it came closer to the deadlines they produced work at an impressive speed in order that we were able to open on time. We will certainly use them again."

Michael Barrett, Adams' Grammar School

"I can truly say that I could not wish to have worked in conjunction with a more impressive and agreeable contractor than McPhillips. Many thanks for the experience."

Peter Oughton, Dogs Trust

"We’re delighted with the work carried out by McPhillips. Thanks to their excellent building and civil engineering experience and skills we’ve been able to create an enriched environment for our dogs."

Clarissa Baldwin OBE, Dogs Trust

"We have no hesitation recommending McPhillips and look forward to the opportunity of working with them in the future."

Pam Edwards, The Wrekin Housing Trust

"McPhillips and their team were professional and efficient from tender stage through to contract completion, with a can do attitude that brought the scheme in on time and on budget within tight constraints."

Bob Nicholson, Pochin Developments

"Everyone has commented favourably on the quality of workmanship and the professional, courteous and organised approach of the men involved. As a consequence, the work was completed to a very high standard, in a very short time with the minimum of noise and disruption to residents."

Diane Peacock, Pengrove Residents Association

"McPhillips performed extremely well with a high quality of workmanship and a professional approach in dealing with the public and businesses in a very busy part of the town. I can confidently recommend McPhillips as a competent and professional contractor and since this scheme, I have worked with them on various projects and would be pleased to work with them again in the future."

Karl Farrow, Cheshire West & Chester Council

"I would have no hesitation in recommending McPhillips."

Paul Harris, Shropshire Council

"The team from McPhillips remained positive and proactive throughout, working with the Council's team to find solutions and deliver an enabled site which was fit for purpose. Their can-do attitude and pragmatic approach has been essential in delivering a successful project for the Council."

Kate Turner, Telford and Wrekin Council

"McPhillips has an excellent understanding of the client's needs and works collaboratively to achieve a quality product."

Peter Parker, Birmingham City Council

“Choosing the right construction partner for our development was crucial. McPhillips proved to be the perfect choice, demonstrating exceptional expertise in delivering precisely what our operation needed. As a Telford-based business ourselves, it was particularly satisfying to work with a local construction partner who understood our needs and delivered such high-quality results. The new facility has significantly enhanced our operational capabilities, and McPhillips’ professional approach made the entire process smooth and efficient."

Robin Dale, Dale Brothers

DRIVE-THRU COSTA COFFEE, LUDLOW

Project Details

Project Images

Testimonials

Contact Us